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| Frequently Asked Questions |
| If your question is not answered here, contact us via our support page. |
| Q. | Can I get my machine serviced?| A. | We have full servicing facilities, contact us for details. | |
| Q. | How secure is your on-line ordering?| A. | When processing your order, all details are secured using SSL (Secure Sockets Layer) with 128 bit encryption. The same method as most popular on-line stores and banks use for their on-line banking services. You can see that the connection is secure by a padlock icon which will be displayed in the browser status bar. | |
| Q. | I live outside the UK, can I still buy on-line?| A. | We are pleased to accept orders from outside the UK. Within the EU, payment will be taken in sterling and currency conversion would be subject to prevailing rates. Carriage charge outside of the UK would be £20.00. For any other export enquiries please contact us for your specific quote. | |
| Q. | Is the machine guaranteed?| A. | All London Emblem machines carry a 1 year warranty. | |
| Q. | When I have used all the badges that come with the machine, can I get more?| A. | Yes. Click on the Parts section in the menu to view the catalogue. | |
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